Terms & Conditions for using our website and services

• While utmost care are taken to display the colors accurately, visual color may appear vary from device to device due to different color gamut used by different devices and embedded image processors as well as due to lighting conditions
• No cancellation shall be entertained after order gets dispatched/picked up by the courier
• Estimated delivery date (EDD) are location dependent and controlled by the shipping/courier company. You will get notification of EDD on your email (and may be on SMS)
• Speeding up order delivery is beyond our control however you are free to contact shipping company directly.
• Customer will receive shipment tracking number through our/our partner’s automated emails and/or on the registered mobile device through SMS. Customers are requested to follow up with the shipping company directly from thereon and raise concerns where necessary. We will also assist you to make sure your order gets delivered as soon as the estimated delivery date (EDD) provided by the shipping company.
• You are expected to read product details, descriptions, bullet points before making the purchase. By placing an order, you are presumed to accept all our terms & condition as well as legal terms surrounding the order.
• As a consumer, you are expected to verify compatibility of the product you are purchasing.
• All conditions which is mentioned under product description & bullet points also accepted by you when you place order
• We accept ONLY exchange for a damaged products. For more details, please read our return policy
• All products are screened for defects prior to shipping however human errors are inevitable if in case of defects or damages, customers are requested to immediately report such cases to us within 24 hrs through the Contact Us/Whatsapp/Email (contact@satywali.com) available on the contact page of this website.
• While raising your query, provide order ID in subject line or message in order to find your order easily. Any claims made after the specified timeline will be entertained  subject to our discretion.
• We encourage you to refer to Refund and Return Policy.
• All disputes are subject to Ramnagar, Nainital jurisdiction only.